Website Privacy Notice
Effective Date: 11 July 2026
Mountain Goat Garage Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Notice explains what information we collect through our website, how we use it, and your rights.
Who We Are
Mountain Goat Garage Ltd is the data controller responsible for the personal information collected through this website.
If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact us:
Email: service@mountain-goat.com
Telephone: 015394 88418
Address: Mountain Goat Garage Ltd, Chestnut Road, Windermere, LA23 2AL
Information We Collect
When you use our website, we may collect:
Information you provide
- Your name
- Email address
- Telephone number
- Vehicle details (where provided)
- Any information included in enquiry or booking forms
- Messages you send to us
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Date and time of your visit
- Referring website
- Cookie data
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange vehicle servicing, repairs, or MOT bookings
- Contact you regarding your enquiry or appointment
- Improve our website and customer experience
- Maintain website security
- Analyse website performance
- Meet our legal obligations
We will only use your personal information where we have a lawful basis to do so.
Lawful Bases for Processing
Depending on the circumstances, we rely on:
- Performance of a contract
- Legitimate interests
- Legal obligations
- Your consent (for example, certain cookies or marketing communications)
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may include:
- Essential cookies required for the website to function
- Analytics cookies to help us improve the website
- Functional cookies that remember your preferences
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can change your cookie preferences at any time through your browser settings or our cookie banner.
Google Analytics
If we use Google Analytics, it collects anonymous information about how visitors use our website, including pages viewed, time spent on the site, and how visitors arrived at the website.
This information helps us improve our website and services. Google may process this information on servers located outside the UK, using appropriate safeguards where required.
You can opt out of Google Analytics through your browser settings or Google’s opt-out tools.
Contact Forms
If you complete a contact or booking form, we will only use the information you provide to respond to your enquiry or manage your booking.
We do not use enquiry information for marketing unless you have specifically agreed to receive marketing communications.
Marketing
If you choose to receive updates or promotional information from us, we will only send marketing communications where we have your consent or another lawful basis.
You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business, including:
- Website hosting providers
- IT support providers
- Payment processors (where applicable)
- Vehicle parts suppliers where necessary
- Professional advisers
- Law enforcement or regulatory authorities where legally required
We never sell your personal information.
Data Security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
How Long We Keep Your Information
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Provide our services
- Meet legal and regulatory obligations
- Resolve disputes
- Maintain business records
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Request restriction of processing
- Object to processing
- Request transfer of your data where applicable
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and recommend that you read their privacy notices.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Notice or your personal information, please contact:
Mountain Goat Garage Ltd
Email: service@mountain-goat.com
Telephone: 015394 88418
Address: Mountain Goat Garage Ltd, Chestnut Road, Windermere, LA23 2AL
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.